Privacy Policy
Last Updated: Jan 1 2026
At Terrona, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
By visiting our website, making a reservation, or interacting with our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
Reservation details (name, email, phone number, date/time of reservation)
Contact information when you email us or send a message
Payment information for online purchases or deposits (processed securely by third-party providers; we do not store full payment card details)
Feedback or reviews submitted through our website or social platforms
b. Information Collected Automatically
When you browse our website, we may collect:
Device and browser information
IP address and general location
Pages viewed and time spent
Cookies and similar tracking tools (for analytics and performance)
c. Third-Party Sources
If you make reservations or orders through partners like booking platforms or delivery services, we may receive basic information from them.
2. How We Use Your Information
We use your data to:
Manage reservations and confirm your bookings
Respond to inquiries and provide customer support
Improve website performance and user experience
Send updates, special menus, or promotional messages (only if you opt-in)
Process secure payments
Maintain security and prevent fraudulent activity
We do not sell your personal information.
3. Cookies & Tracking
We use your data to:
Manage reservations and confirm your bookings
Respond to inquiries and provide customer support
Improve website performance and user experience
Send updates, special menus, or promotional messages (only if you opt-in)
Process secure payments
Maintain security and prevent fraudulent activity
We do not sell your personal information.
4. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your data
5. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will always reflect the most recent changes.
If you have any questions or requests regarding this Privacy Policy, please contact us: